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Integrated Care Assistant IKC - Remote
About the position
Our INTEGRATED CARE ASSISTANTS are more than just administrative; they are our foundation for success!!!! This position provides administrative support to DaVita Integrated Kidney Care Nurses and other members of the Integrated Care National Team. The Integrated Care Assistant collects, verifies, and enters information into appropriate databases. The position develops reports and other materials for distribution. Details: Full-time remote role, Monday - Friday Starting time between 7:00 and 7:30 am EST/CST Competitive Healthcare, Paid Time Off and 401k Benefits Community-based Work Culture Room for Growth and Professional Development Opportunities Fortune World's Most Admired Companies.
Responsibilities
- Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database including but not limited to patient, provider, and payer contact and referral information.
- Communicate with hospitals, track patient admissions/discharges.
- Transcribe lab results, and follow up with providers for confirmation of services.
- Monitors reports and data feeds, and communicates with the Integrated Care Team to ensure data is current and complete.
- Attend team meetings, conferences, and training as required.
- Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
- Consistent, regular, punctual attendance as scheduled is an essential responsibility of this Integrated Care Assistant / Medical Administrative Assistant position.
- Other duties and responsibilities as assigned.
Requirements
- High School diploma or equivalent required.
- Prior administrative experience required.
- Proficiency in navigating MS Office applications and other databases.
- Prior REMOTE work experience is a bonus.
- Deals with confidential information using discretion and judgment.
- Professional verbal communication and telephone etiquette.
- Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required.
Nice-to-haves
- Associates degree or higher highly preferred.
- Microsoft Certified highly preferred.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.