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Executive Assistant, GCO Global Merchant Network Services

January 2, 2026

At American Express, our culture is built on a 175-year history of innovation, shared <a href=" target="_blank" rel="noopener">values</a> and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?<o:p></o:p> General Counsel’s Organization:<o:p></o:p> As a member of the General Counsel’s Organization (GCO), this Executive Assistant will provide administrative support to one Vice President - Managing Counsel and one Vice President – Group Counsel on the Global Merchant and Network Services (GMNS) Legal Team. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and strong proficiency in workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.<o:p></o:p> Role & Responsibilities:<o:p></o:p> <ul type="disc"> <li>Coordinate with offices across the Company to facilitate meetings<o:p></o:p></li> <li>Manage complex calendars with discretion and care<o:p></o:p></li> <li>Regularly interface with legal and business executives, associates and other contacts at all levels of the organization<o:p></o:p></li> <li>Create and update matters via the GCO Billing/Matter Tracking System<o:p></o:p></li> <li>Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings<o:p></o:p></li> <li>Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing<o:p></o:p></li> <li>Coordinate travel arrangements and logistics<o:p></o:p></li> <li>Support the onboarding of new hires<o:p></o:p></li> <li>Order office supplies and equipment<o:p></o:p></li> <li>Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint <o:p></o:p></li> </ul> Minimum qualifications:<o:p></o:p> <ul type="disc"> <li>2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies<o:p></o:p></li> <li>Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills<o:p></o:p></li> <li>Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology<o:p></o:p></li> <li>Self-motivated, proactive team player with strong initiative<o:p></o:p></li> <li>Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through<o:p></o:p></li> <li>Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express<o:p></o:p></li> <li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.<o:p></o:p></li> <li>Excellent verbal and written communication skills (via phone, email, Webex and in-person)<o:p></o:p></li> </ul> Preferred qualifications:<o:p></o:p> <ul style="margin-top: 0in;" type="disc"> <li>Bachelor’s degree is a plus<o:p></o:p></li> <li class="MsoNormal">Experience providing support to legal function is a plus<o:p></o:p></li> </ul> Salary Range: $24.05 to $48.10 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: <ul> <li>Competitive base salaries </li> <li>Bonus incentives </li> <li>6% Company Match on retirement savings plan </li> <li>Free financial coaching and financial well-being support </li> <li>Comprehensive medical, dental, vision, life insurance, and disability benefits </li> <li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </li> <li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy </li> <li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li> <li>Free and confidential counseling support through our Healthy Minds program </li> <li>Career development and training opportunities</li> </ul> For a full list of Team Amex benefits, visit our <a href=" target="_blank" rel="noopener">Colleague Benefits Site</a>. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “<a href=" target="_blank" rel="noopener">Know Your Rights</a>” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href=" target="_blank" rel="noopener"> Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...