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Registered Nurse (RN) - Virtual / Hybrid

November 12, 2025

Exciting opportunity for an experienced RN to work hybrid (remote and on site) as part of a Primary Care team. Upstate Family Health Care Inc. is a Federally Qualified Health Center (FQHC) offering family health care services to individuals of all ages. Hours of operation are Monday - Friday 8:00am - 6:00 pmCompensation: $35 - $45 hourlyJob Types: Full-time, Part-time, PRN, Permanent, Per diem, TemporaryExpected hours: 20 – 40 per weekWe are committed to providing quality health care for everyone in order to build a healthier community.Upstate Family Health Center provides a comprehensive total compensation package including competitive compensation, a generous paid time off package, a benefits package including medical, dental, vision, FSA, HRA, Life Insurance, Employee Assistance Program, and 403(B) with company match.Job Summary:Responsibilities include monitoring electronic medical record system (eCW) for incoming messages, lab results, medication / refill requests, provider notes and other communication.When needed and as appropriate, respond to patient questions, provide telephonic assessments, document in the EMR (eCW), including with information related to the patient’s needs, clinical symptoms, follow established symptom-based protocols and gives appropriate clinical advice.Essential Duties and Responsibilities:· Supports the primary care providers in the delivery of health care to patients by performing a variety of activities and procedures which are prescript by and performed under the direction of the primary care provider(s)· Provides patient education.· Utilizes the nursing process to assess, diagnose, identify outcomes, plan, implement and evaluate an individualized plan of care.· Utilizes critical thinking and the nursing process to anticipate and recognize changes in patient status, taking action to modify the plan of care or to elevate to the care team as necessary.· Advocate for patients, uphold their autonomy in decision-making, ensure informed consent is always obtained as warranted or required and assist patients in families in expressing self-determination.· Manages interpersonal relationships for self and with others.· Assumes authority and accountability for the nursing care of patients while appropriately delegating or being a delegate of, the elements of care to others members of the care delivery team.· Prioritizes and organizes time to optimize patient outcomes.· Communicates effectively in a variety of formats in all areas of practice.· Actively partners with others to effect change that produces positive outcomes through the exchange of knowledge· Promptly answers telephone inquiries regarding caller needs through listening and asking open-ended questions.· Conducts sound nursing assessments and offers alternatives following established nationally-recognized clinical guidelines.· Thoroughly, concisely documents all calls with adherence to confidentiality agreements and policy and procedure.· Attends staff meetings, required training, and continued education opportunities.· Maintains current knowledge bases regarding practice issues and actively seeks opportunities to enhance same.· Independently seeks out guidance/assistance as needed.· Displays competency in assessing the health needs of populations across the continuum of life (newborn to 100+ years of age).· Pend orders, verify precertification and perform other duties as assigned.Education and/or Experience:· Concurrent RN licensure in a New York State.· Associate Degree in Nursing Science.· Minimum of one (2) years of clinical experience in a Primary Care practice· Current CPR certification required.Knowledge and skills:· Skilled in nursing processes.· Excellent clinical acumen.· Exceptional written, verbal and interpersonal communication skills.· eCW EMR experience.· Pleasant telephone manner.· Organized, able to set priorities.· Works effectively with minimum supervision.· Works well as a team memberPhysical Demands:· Able to sit or stand at computerWork Environment:· Home office that is HIPAA compliant.Benefits (based on eligibility):Dental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRetirement planVision insuranceMedical Specialty:Primary CarePhysical Setting:ClinicOutpatientWork Location: Hybrid remote in Utica, NY 13502Upstate Family Health Center is an Equal Opportunity Employer.Apply tot his jobApply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...