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Medical Billing Specialist (Remote)

November 8, 2025

Medical Billing Specialist (Inglewood - Finance) This is an remote position based in Inglewood, CA. The pay range for this position is between $19.87-$22.86 hourly. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. Summary As a Medical Billing Specialist, you will ensure the accurate and timely submission of medical claims to insurance companies, including those connected to Medi-Cal and Medicare. You’ll follow up on outstanding claims to support efficient resolution and maximize revenue realization. Primary Duties <ul><li>Performs specialized medical billing claims resolution. Organizes, updates, and continuously proofs data entry making corrections as needed.</li><li>Follow-up on unpaid claims within standard billing cycle timeframes; Post insurance company payments in electronic health records, and resolve denied claims.</li><li>Generates reports for review as required or requested by Business Office Manager or others.</li><li>Interfaces with division and Agency personnel, and attends meetings as scheduled and or needed.</li><li>Develops and maintains claim resolution skill through workshops or other forms of training/education.</li><li>Performs a variety of general clerical duties; prepares a variety of routine correspondence, forms, reports and similar items using word processing, spreadsheet, and data entry software.</li><li>Evaluates client and other files and submits reports as required by management.</li><li>Copies, sorts, faxes, collates, binds and retrieves documents.</li><li>Responds to incoming program telephone calls in a timely, friendly manner and assist callers as able, checks and responds to e-mails.</li><li>Maintains Agency-wide County and State access cards and license requirements for billable staff.</li><li>Performs related duties as requested. </li></ul>Position Requirements <ul><li>High school diploma required.</li><li>Minimum of 1 year experience working with commercial payors.</li><li>Three years of direct experience navigating California county and state payors and billing.</li><li>Previous experience using an Electronic Health Records (EHR) system. </li><li>A working knowledge of data entry and the skills to efficiently use the computer including Microsoft Word and Excel.</li><li>General clerical skills and experience including filing, reception, use of office machines, and contemporary office procedures.</li><li>Basic math skills to calculate routine data.</li><li>Support the values and mission of Didi Hirsch as related to employment.</li><li>Know and comply with Agency policies and procedures.</li><li>Present ideas, information, and viewpoints clearly, both verbally and in writing.</li><li>Demonstrate commitment to team objectives and Didi Hirsch philosophies.</li><li>Adapt to changing needs by acquiring new skills and knowledge. </li></ul>Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...