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Inside Sales Representative (Remote - Central or Eastern Region)

November 7, 2025

<h2>Summary</h2>Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones. Yelp was created to connect people with great local businesses. As an Inside Sales Representative (ISR), you'll be working directly with these local businesses to help them achieve their goals through Yelp’s various advertising programs. You'll work with small business owners via phone to determine their needs and aspirations and customize every sale to help make those happen. We succeed when we help our clients grow their businesses. Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for selling advertising space on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding monthly sales goals, consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment with the added flexibility of a remote workspace. Please visit www.yelp.com/careers and apply to the appropriate posting that matches your location. <h2>What you'll do:</h2> <ul><li style="list-style-type: disc;">Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls - this role is 100% phone based.</li><li style="list-style-type: disc;">Your mission is to reach as many businesses as possible. You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.</li><li style="list-style-type: disc;">Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)</li><li style="list-style-type: disc;">Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.</li><li style="list-style-type: disc;">Become an expert in Yelp’s advertising solutions, and adapt product recommendations quickly to suit client needs - asking probing questions and overcoming customer objections and rejection will be critical to your success.</li><li style="list-style-type: disc;">Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key!</li><li style="list-style-type: disc;">Stay organized and manage your time effectively in order to complete your daily goals- you know that sales is a numbers game and you’re here to win. </li></ul> <h2>What it takes to succeed:</h2><ul><li style="list-style-type: disc;">GED/HS Diploma and 2+ years of customer-facing experience OR;</li><li style="list-style-type: disc;">Bachelor’s Degree</li><li style="list-style-type: disc;">No fear of the phone</li><li style="list-style-type: disc;">General computer and email proficiency - we use Google Suite and provide a Macbook laptop</li><li style="list-style-type: disc;">A work environment free of distractions</li><li style="list-style-type: disc;">Ability to effectively prioritize tasks and manage independently without oversight</li><li style="list-style-type: disc;">Must possess current US work authorization</li></ul> <h2>What you'll get:</h2><ul><li style="list-style-type: disc;">First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives</li><li style="list-style-type: disc;">Year 2 on target earnings is $70k with top performers averaging $112k</li><li style="list-style-type: disc;">Starting base salary of $37k plus uncapped commission </li><li style="list-style-type: disc;">Available your first day: Full medical, vision, and dental </li><li style="list-style-type: disc;">15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday</li><li style="list-style-type: disc;">Up to 14 weeks of parental leave</li><li style="list-style-type: disc;">Monthly wellness reimbursement</li><li style="list-style-type: disc;">Health Savings, Flexible Spending and Dependent Care accounts</li><li style="list-style-type: disc;">401(k) retirement savings plan with employer match</li><li style="list-style-type: disc;">Employee stock purchase plan</li></ul> <h2>Closing</h2>At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity." We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.<a href="http://voice.google.com/calls?a=nc,%2B14159698488" target="_blank" title="Call +1 415-969-8488 via Google Voice" class="gv-tel-link" rel="noopener"></a> Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. <a href="https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub?urp=gmail_link" target="_blank" rel="noopener">US Recruiting and Applicant Privacy Notice</a> #LI-Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...