Front Desk Coordinator - Westrock Orthodontics

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we’re passionate about creating smiles that last a lifetime. We’re looking for a talented and caring Front Desk Coordinator to join our team. If you’re a motivated team player, we’d love to meet you! What you’ll do Schedule and confirm patient appointments Maintain and update dental health records Verify insurance eligibility and assist with billing inquiries Manage patient accounts and documentation Provide friendly and professional customer service in person and by phone Support front desk operations, including restocking supplies and general housekeeping What We’re Looking For High school diploma or equivalent 2 years of office experience preferred Proficient in basic computer systems and office software Strong organizational skills with attention to detail Excellent verbal and written communication Legible handwriting Ability to multitask and work efficiently under pressure Professional, respectful, and team-oriented attitude What We Value We’re seeking someone who is: Customer-focused and welcoming Tech-savvy and proactive Able to work independently while supporting the broader team Positive, reliable, and kind with a commitment to patient care Why Rock Dental Brands? At Rock Dental Brands, we’re dedicated to transforming lives through confident smiles. As part of the Rock Dental Brands family, you’ll be surrounded by a supportive team, leadership that empowers your growth, and a company culture built on respect, collaboration, and excellence in patient care. Competitive Pay Career Growth Opportunities Paid Time Off & Holiday Pay Flexible Health Insurance Options 401(k) with Company Match Employer-paid pre-tax Health Savings Account with Employer Contributions Supportive, Collaborative Team Culture Making a Real Impact on Patient Lives We will train the right individual for the job! And More! Join a practice where your passion meets purpose—and where you help people smile brighter every day. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

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