Flight Attendant (Service & Support)

JetBlue Airways is a prominent airline headquartered in New York, NY, known as 'New York's Hometown Airline.' As one of the leading carriers in Boston and New York, JetBlue prides itself on delivering award-winning service distinguished by innovative passenger experiences such as free Fly-Fi and providing the most legroom in coach seating. With a dedicated workforce of over 23,000 crewmembers, JetBlue's company culture is strongly influenced by five core values: Safety, Caring, Integrity, Passion, and Fun. These values shape all aspects of JetBlue's operations and contribute significantly to its reputation as a customer-centric, compassionate airline. The company operates with modern tooling and processes, ensuring a stable and progressive work environment for its employees. The airline offers a comprehensive benefits package that supports the wellbeing and development of its team members. The role at hand is for a Flight Attendant based in the New York, NY area, offering immediate consideration. This position is entry-level, with an enticing salary range between $45,000 and $70,000 annually, which amounts to approximately $4,800 monthly. Importantly, no previous flight experience is required as extensive paid training is provided at JetBlue University in Orlando, FL. This six-week training program covers all FAA-mandated safety procedures, emergency response, and JetBlue’s unique service standards that emphasize compassionate customer care. As a Flight Attendant at JetBlue, your primary responsibility will be ensuring passenger safety while delivering an exceptional inflight customer experience. The role involves connecting with passengers on a personal level by greeting them by name and providing compassionate support, especially during challenging situations. You will also be empowered to perform on-the-spot service recovery to maintain high customer satisfaction. The position requires a dynamic team player mindset, collaborating closely with inflight and flight deck crew members to guarantee a safe, timely, and enjoyable flight for every customer. Shift schedules are varied and include day shifts, night shifts, red-eye flights, and multi-day trips, with full availability on weekends and holidays a must. The 24/7/365 nature of the airline necessitates complete flexibility and a positive attitude to thrive in this role. This opportunity with JetBlue represents a meaningful career entry point into the airlines, aviation, customer service, and hospitality industries. It is ideal for individuals with a talent for compassion and a passion for travel, offering numerous avenues for professional growth. Long-term career paths at JetBlue could lead to roles such as Inflight Lead or transitions into corporate support functions. Alongside competitive compensation, the role also provides benefits like profit sharing, a 401(k) with a company match, and remarkable travel privileges, making it a highly attractive prospect for aspiring airline professionals.
  • High school diploma or equivalent
  • no prior flight experience required
  • successful completion of 6-week paid training at JetBlue University
  • legal authorization to work in the United States
  • ability to pass FAA-required medical exam and background check
  • full availability for various shifts including weekends and holidays
  • physical fitness to perform inflight duties
  • strong team collaboration skills
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Other Jobs To Apply

No other job posts for this day.